The AI Tool You Should Be Using for Your Mortgage
- Apr 1
- 3 min read
Artificial Intelligence. It has totally shifted our world.
From easy day-to-day tasks to complex data analysis, AI has no doubt changed, and will continue to change our world.
There’s no denying the amazing opportunities AI presents as a business, and for our clients. But it’s not without risk.
“Something we’ve noticed a lot over the last year is more and more clients are using AI to get answers about their mortgage,” says Todd Fralic, co-owner of Quantus. “But, many of the answers that AI is providing are not entirely accurate, which leaves clients at risk.”
Our brokers are trying to get the word out about the risks of using tools like ChatGPT when it comes to running the numbers for their mortgage application, but it’s likely something we’ll continue to see more of.
During one of our most recent team meetings, the conversation around AI came down to a few key points:
AI tools are only going to tell you the information that’s available to the public. Not all mortgage product information is readily available, with some information only accessible via the broker channel.
Uploading personal information, like financials, to AI tools is a risk. Who sees your data, and what is it being used for?
While AI tools can give you a general overview, the math is not verified. Having a human (AKA, your broker) verify your information is more important than ever.
It Comes Down to Trust
Since our start in 2015, we’ve completed a survey with all our clients after their mortgage was complete.
We’ve collected thousands of responses, and well, we’re going to let the data speak for itself…
Out of a rating of 5, with 5 being Excellent, 94% of all clients rated our service as a 4 or higher (not to brag or anything).
34% of people work with us because we’re a Trusted Referral Source
26% of people work with us because of Better Service
These are stats we’re incredibly proud of, and we could go on and on about the positive comments left by clients, but we’ll save that for a different day.
A New Opportunity in Technology and Service
Following our announcement to become a fully independent brokerage in 2025, we’ve been actively exploring technology advancements to better serve our brokers and our clients.
“One of the opportunities that has been on our list to explore for a long time has been technology,” says Paul Bojakli, co-owner of Quantus. “It really comes down to trusted service; that’s our strength. As a team, we want to be at the front of these technology changes so we can continue to help our brokers grow, and provide even better service to their clients.”
The problem was simple:
We wanted to find a way to blend over 850 years of industry experience across our team into an easy-to-use, trustworthy tool for our brokers and clients to use for their mortgages.
Which is why we’re excited to announce our newest AI solution…
ChatPBJ - Your All-In-One Mortgage Tool
ChatPBJ is the collected effort of all our brokers' knowledge, with access to product information you won’t find anywhere else.
But it wouldn’t be a Q product without a little bit of flair.
Receive your answers from our co-owner, Paul Bojakli, who will also provide a personalized mindset growth tip.
It’s truly amazing what we’re able to accomplish with AI, and we hope that one day, we will be able to offer something as extraordinary as ChatPBJ, but until then, we’ll say “gotcha.”
April Fool’s
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